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A Day in the Life of a Musical Theater Enthusiast Working From Home: Meet Laui 

Without the diverse, hardworking, intelligent, and kind people who make up our team, Shield wouldn’t be able to offer the level of service we do. At Shield, we love our team and know that our unique perspectives and backgrounds make us stronger while our common values connect us. That’s why each month, we love sharing our team’s stories through our A Day in the Life series, where we hope you can get to know our team a little better.

This month, we’re profiling Laui Guico, one of our Account Managers based out of the Philippines. 

Meet Laui 

Laui and her partner, James love to explore different cuisines and restaurants.

Laui joined Shield in early 2020 with a background in HR, mobility, and relocation. 

“I used to work with a lot of contracts and contract compliance, and I also have a background in relocation. [I worked] with a relocation vendor who provides support to ex-pats in terms of their moving from their visas to their children schooling,” she says.

“It was with quite an intense workload because we were handling the global employees and everyone who’s going on assignment or permanent transfers and things like that.”

She first joined Shield as a Global Mobility Associate and within a few months began managing her own clients before being promoted to Account Manager later that same year. 

“I think Shield is the happy medium of all my experience,” she says. “Because you provide so much support — to the employees and the clients, but at the same time, it’s not as grueling as relocation would’ve been.”

Laui says the nature of supporting clients and their employees worldwide means she’s constantly learning and growing. 

“I like problem-solving, working with or collaborating with teams to figure out the right solution for that client,” she says. 

“It’s very gratifying when you find a client and help them out with something, and they tell you that it was great work.”

Experiencing remote work for the first time

For Laui, joining Shield meant working remotely for the first time in her career. 

“I’d [previously] been working full time in offices and, can I just tell you that after working with Shield, it’s going to be so hard to go back to that, and I am not even looking at even trying it,” she says. “The level of flexibility and freedom that Shield allows when it comes to remote work and working wherever you’re productive is very valuable.”

Where the AM magic happens!

But that’s not to say it didn’t come with some adjustments. 

“2021 was a big year for me because we also moved apartments,” Laui says. “Since starting with Shield, we decided to get a two-bedroom apartment instead so that I could have an official space for my work.”

Before the move, Laui worked out of her living room and found it challenging to have the two spaces so closely linked. 

“There was no clear line of when the work ended, and the other parts of the house began,” she says.” Now my partner and I have an office that we work together in.” 

A Day in the Life of Laui 

7:00 am

Wake up, freshen up, and drink a full tumbler of water (around 750ml, very important to stay hydrated). I’d then either go up to the roofdeck of my condo and get some steps in; load my first batch of laundry; or water the plants depending on the day.

8:15 am

Prep for work (i.e. taking a quick shower, filling up my water bottle again, getting in the mood and setting up my work playlist for the day).

8:30 am

Start my day and begin with sorting my mailbox to prioritize tasks. This’ll go on until lunch time, but I’ll take a five minute break to walk around my apartment or hang the laundry up to dry if it’s laundry day.

Lunch Break

This largely depends on my mood, but I typically have lunch somewhere between 12pm to 2pm.

After noon until 5:15 pm

This is the time where I do the meatiest part of my work: case reviews, responding to clients, setting up calls with my associate for training, or discussing solutions with my lovely team lead Kat for more complex cases and issues.

5:30 pm

This is when I aim to log off each day. Before I do so, I look through my inbox one last time and hand over any important items for action to my associate.

6:30 pm

After resting for an hour or so, I’ll then set up my office to do my vocal exercises and study my pieces in preparation for my voice lessons every Saturday with my mom.

8:00 pm

Most days this is when my partner James and I have dinner and watch one of our shows to unwind. But fortnightly on Thursdays I would then prep to have our whole team meeting where my colleagues in APAC, EMEA, and the Americas get to be in one team call! Always a highlight for me!

9:00 to 10:00 pm ish

After washing dishes and tidying up the house a bit, James and I will sit down and play video games together!

11:00 pm

This would be our winding down time where I do my skincare and read a few pages of the most recent book I’ve started. Then off to bed!

Making time for hobbies 

Laui is a formally trained singer and actor, and despite not being able to perform at all during the pandemic, they both still hold a significant place in her life. 

This is the curtain call of one of Laui’s last professional productions pre-COVID. Sa Wakas: A Pinoy Rock Musical

Every Saturday, Laui will visit her parents, who are both voice teachers, for lessons, or if that’s not possible, she’ll have a Zoom call with her mom. 

“I have voice lessons every Saturday, but every day I make time to do a couple of exercises to maintain it,” she says. 

Both sides of her family are incredibly musically gifted. 

“Everyone can either sing or dance or play an instrument, so you can imagine family reunions — it’s very performance-oriented!”

As you can imagine, this makes for some fun memories. 

“Here in the Philippines, we celebrate your 18th like it’s a huge deal. You’ll get 18 roses, 18 candles, things like that,” Laui says. “Instead, I had 18 performances. So that was pretty cool.”

Musical theater also plays a big part in Laui’s family. 

Laui with her family who just watched Miong, a Filipino musical based on the life of Emilio Aguinaldo, one of the national heroes of the Philippines.

“My dad found this orchestration of Les Misérables with no singing on it, and we were doing a road trip, so we played the whole thing, and we were all singing along to it,” she says. “But the thing is, we didn’t even assign parts. We were just singing everything all together.”

When she was younger, Laui played a part in the Philippines production of Les Misérables as well as some other roles in local theater productions.

“I was actually looking forward to maximizing Shield’s flexibility and being in the theater again, but you know [the pandemic put a pause on that].”

But thanks to her daily routine and weekly lessons, when the time comes to perform again, Laui will be ready.

— Bree Caggiati

Read more about our team and how we enjoy working remotely!

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