When Shield launched in 2015, Tim Burgess and Duncan Macintosh never imagined we would grow to a team of 70+ team members across the globe. While our internal teams, processes, and use of technology evolve with each new addition, we continue to stay connected through our shared values of empathy, honesty, and respect.
Having a diverse and distributed team makes us better! It means we understand your journey, can tag-team across the globe and match you with Account Managers in your time zone. It also means we are a team of different cultures, backgrounds, and ways of thought, so our collaboration, ideas, and business practices are constantly improving.
We’re really proud of all of the incredible people that make up our remote team. Through our A Day in the Life series, we showcase different teammates each month, revealing how they structure their days, take advantage of our flexible work policy, and how they spend their time outside of work.
Without the diverse, hardworking, intelligent, and kind people who make up our team, Shield wouldn’t be able to offer the level of service we do. At Shield, we love ourRead More
Without the diverse, hardworking, intelligent, and kind people who make up our team, Shield wouldn’t be able to offer the level of service we do. At Shield, we love ourRead More
Without the diverse, hardworking, intelligent, and kind people who make up our team, Shield wouldn’t be able to offer the level of service we do. At Shield, we love ourRead More
As a distributed team with people working all over the world, Shield is made up of an incredibly diverse set of people with their own backgrounds, perspectives, and schedules. ThroughRead More
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Duncan is the co-founder and Director of Sales at Shield GEO. He graduated from The University of Sydney with a Bachelor of Economics (Industrial Relations & Psychology) and a Master of Arts (Psychology). He has previously worked in GEO services and contractor management in Australia and the United Kingdom.
Duncan enjoys working with international corporations and their international assignees to assist them in navigating the challenges that globalization brings. Having been an expatriate himself, living in the United Kingdom, France, Switzerland, Spain, and Korea, he has first-hand experience of the issues Shield GEO’s clients and international assignees face.
Driven by his belief that it is important to understand not only the clients’ immediate needs but their international expansion and growth plans as well, Duncan is able to provide a holistic approach to global employer organization services.
Duncan enjoys watching and playing sport. Living around the world has given him many great opportunities to ski in Europe, play golf in Australia and petanque in Paris!
Tim is a co-founder at Shield GEO. He graduated from the University of Sydney with a Bachelor of Science (Geography & Psychology). He has been helping international assignees for over 20 years.
Tim’s first job out of university involved finding Australian computer programmers who wanted to work in the US and UK. He enjoyed the challenge and stimulation of juggling timezones, currencies, and changing immigration regulations. Soon after he took up an assignment to the UK and experienced firsthand how rewarding overseas work can be.
Within the complex world of global mobility, ensuring the highest level of customer service can be challenging, Tim strongly believes it is very important for clients to know that their issue has been understood. He also endeavors to establish clear regular communication on how and when the issue will be resolved. At Shield GEO, we refer to this as “solving problems with empathy and clarity”.
Between a young family and a growing business, it often feels like there isn’t much time for anything else for Tim. He likes to keep fit, playing basketball and loves to travel.
Read about Tim in our A Day in the Life series.
Brenda is the Client Services Director at Shield GEO. She graduated from Instituto Tecnologico y de Estudios Superiores de Monterrey in Mexico with a degree in International Business and holds a Master in Business Administration with a specialization in Human Resources.
She has worked for over 15 years in different industries but always in the international HR arena. Having lived in Asia for over 8 years, Brenda is now an expat in the US. As global mobility is a continuous occurrence in her own personal life, her experiences allow her to relate to her clients on a more intimate level.
Brenda has found through experience that the famous Golden Rule doesn’t always work well in international HR. Instead, she believes that people should be treated how they want to be treated. Brenda also believes in approaching others in a human, sincere, heartfelt, and positive way.
Brenda has 4 kids (3 humans and 1 dog) that are her everyday reminder of unconditional love and multiple dirty socks! Outside of work, Brenda is a passionate runner who thinks exercise brings a natural balance to life.
Read about Brenda in our A Day in the Life series.
Gina is our Director of Operations. She has an Advanced Diploma in Asia Pacific Marketing and CertificateIV in Life Coaching and extensive experience working in a broad range of industries and disciplines, from start-ups to blue-chip organizations in both B2B and retail. Gina has worked in various departments across her career including marketing management, product management, operations, business development, loyalty program development as well as operating her own health and wellbeing coaching business.
As our Director of Operations, Gina is responsible for supporting managers and teams across the key business support areas of Finance, Tech, Marketing, Operations, and HR. She ensures that these teams are operating as efficiently as possible and in a way that is aligned with Shield’s goals and strategic direction.
Gina has three children who keep her on her toes. She enjoys the outdoors, discovering new walking trails, and loves all things health and wellbeing. She says baking, planning, and organization are her therapy.
Sujay is the Product Marketing Manager at Shield GEO. He graduated from the University of Melbourne with a Bachelor of Arts (Communication and Media Studies) and the UNSW Business School with a Masters in Professional Accounting.
Sujay is always looking to explore different ways to tell human stories that resonate with and are relatable to people. As the Product Marketing Manager, he acts as the voice of the client and works closely with our teams to improve our service.
He is passionate about creating a team whose creativity and innovation thrive on diversity of thought and experiences. He approaches marketing with the same lens, writing and creating for individuals as opposed to for businesses.
Outside of work, Sujay enjoys traveling and watching movies. He has dabbled in film directing and scriptwriting and thoroughly enjoys being able to memorialize people’s stories and experiences on film.
Read about Sujay in our A Day in the Life series.
Svetlana is the Global Mobility Project Manager at Shield GEO. She graduated from the University of Applied Sciences in Fulda, Germany with a Master of International Management.
Svetlana’s first experience with Global Mobility was in 2012 when she was involved in end-to-end international assignment administration. Designing and improving processes related to international employment allowed her to gain an understanding of how the management processes of a globally mobile workforce can be streamlined in an efficient way.
As the Global Mobility Project Manager, Svetlana acts as the central point of contact and facilitates the flow of information between key project stakeholders. At the same time, she assigns task owners within projects, appoints meeting participants, and monitors the completion of project tasks.
Svetlana enjoys learning foreign languages and attending intercultural workshops as she believes that exceptional communication skills and adaptability are very important in both her private and professional life.
Read about Svetlana in our A Day in the Life series.
Stella is the HR Manager and BP at Shield GEO. She graduated from the University of New South Wales (UNSW) with a Bachelor of International Studies (International Business) and Bachelor of Commerce – Honours (Management).
Stella worked in various roles across the Shield team before transitioning into HR, from a research writer to various Global Mobility roles. She uses this long-term knowledge of Shield to support and uplift the entire team. As the HR Manager and BP, Stella is an integral part of Shield’s recruitment process as well as internal programming and retreats.
When she is able to, Stella loves to travel. She enjoys exploring new places, getting to know people from different cultures, and learning about those new cultures. This has influenced her interest in learning languages. If possible, she enjoys staying in a new place for extended periods of time as it means that she can fully immerse herself in the local culture.
Read about Stella in our A Day in the Life series.
Kelly is the Head of Global Mobility at Shield GEO. She has over 10 years of experience in global mobility and has previously worked in corporate roles within HR and global mobility, working on mining and pharmaceutical clients.
Kelly manages her global team of Account Managers and Associates with care and understanding supporting them with difficult case management, guiding them through processes, and assisting them in the support of their clients.
Kelly has an eight year old son, Fred, who takes up most of her time outside of work. As a family, they enjoy spending time together at the beach, the park, or supporting their local football team.
Read about Kelly in our A Day in the Life series.
Julieta is the Offboarding Manager at Shield GEO. She graduated from the University of Buenos Aires with two majors: Law and Sworn translation. She has previously worked in global mobility roles for IT companies and Big Four consulting firms. You can speak with her in English, Spanish, French, Portuguese and Italian.
Julieta was an expatriate for almost five years around the world and has always worked in global mobility and immigration. She started as a protection lawyer for immigrants and refugees for the United Nations. Later in her career, she developed mobility practices for expanding IT companies and consulting firms.
Julieta thrives in multi-cultural environments and loves translating ideas from different languages and business cultures. She learns from clients and tries to share that experience with new accounts. Her experience as an expatriate has taught her to be an active listener to their needs and expectations.
Julieta looks after 106 olive trees in Mendoza, Argentina’s wine province. Olive trees don’t speak but need a lot of care, more than any client. She’s also a proficient writer and has recently published a book of poems on pregnancy.
Read about Julieta in our A Day in the Life series.
Ndulamo is the Head of Finance at Shield Geo. He graduated from the University of Stellenbosch in South Africa with a Masters’ Degree in Development Finance and also holds a Bachelor of Commerce Honours Degree in Accounting.
He has over seven years of experience in corporate finance and support services. He has previously worked in the leading international development agency, World Vision International, and is also a board member for Sustainable Agriculture Technology (a leading agriculture and ecological management services organization in Africa) serving as its independent financial advisor.
As the Head of Finance, Ndulamo provides strategic leadership to the Finance team across three continents, and improves finance and accounting operations, which makes it possible for Shield to serve our clients, partners, and other stakeholders with utmost effectiveness.
During his personal time, Ndulamo enjoys watching cricket, rugby, soccer as well as traveling and spending time with his wife and newborn daughter.
Read about Ndulamo in our A Day in the Life series.
Emma is the Global Mobility Implementation Manager at Shield GEO. Prior to Shield GEO, Emma worked in corporate roles within HR and Recruitment, tallying up over five years of global mobility experience before joining our team in the UK.
As the Implementation Manager, Emma enjoys the personal side of the process, helping our clients, their employees, and their families through the challenges at the start of an exciting new journey. She’s also driven to support her team with training, daily management, and problem-solving.
Emma believes that her ability to empathize with every individual’s situation leads to her successful outcomes. Making her assignees feel at ease, listened to, and not like just another number, helps to solidify relationships and therefore makes the whole process much smoother.
Emma is a Mom of two girls, four-year-old Piper and seven-month-old Paisley, who keep her very busy outside of work. As a family they love to be active, be it, walking their dog Oakley, going to the park, swimming, and even the gym, where Piper loves to hang out too!
Givanny is the Head of Customer Success at Shield GEO. She finished her senior year, one year early, and qualified with distinction for her Bachelor of Commerce Honours degree in Business Management & Marketing as top 1% globally and was accepted into the Golden Key Society. Her academic strengths combined with her desire for sales challenges took her from South Africa to the United Kingdom.
Her experience in international employment and payroll since 2011 has well-positioned her as the Head of Customer Success for Shield GEO. Since 2017 her career at Shield GEO has focussed on client services and sales as well as business and team management.
Givanny is an advanced qualified scuba diver and also has a passion for skiing, scuba diving, singing, drama, and whiskey. She once performed in front of an audience of 1500 people!
Anna is our Salesforce Development Manager and Head of Tech. She graduated from Griffith University with Bachelor’s degrees in Commerce and Sociology, and has over 6 years of experience in technology leadership, working across Australia, the UK, and Canada.
Anna and her team develop and maintain many of our internal processes as well as initiating ongoing projects that help both our team and client experience. As the Head of Tech, she coaches and supports her team to be at their best, and champions deep listening and empathy when engaging with other teams and clients.
Outside of work, Anna can usually be found doing one of three things: hiking with her blue heeler Bandit, sleuthing through Vancouver’s record stores (adding to her 400-record collection), or curled up with a book and a cup of tea. She’s also an avid traveler having been to 32 countries and 150 different cities.
Abhijit is our Operations Manager and Head of our Projects Team. He graduated from the University of Mumbai with a Bachelor of Commerce and has over 13 years of experience working in operations management and support.
Abhijit and his team ensure all of our internal Shield operations and processes run as smoothly as possible, catching any small human errors that may fall through the cracks.
In his spare time, Abhijit supports his family’s metal parts manufacturing company where he helps his Dad with operations.
Jennifer Henne is a Global Mobility Subject Matter Expert (SME) at Shield GEO. She graduated from the University of Illinois at Chicago with an MBA in Human Resource Management and International Business. She has over 28 years of experience in International HR Management and Global Mobility.
Having been an international expatriate herself, living and working in Germany and subsequently the UK, she has the first-hand experience of the challenges and difficulties her clients may face. This has enhanced her ability to relate to them, ensuring that their needs are always understood and taken care of.
Jennifer prioritizes having clear and transparent communication with her clients. Her excellent interpersonal skills, ability to “connect the dots” and strong work ethic has given many clients peace of mind, allowing them a smoother transition when employing in a foreign country or supporting assignees relocating to a new country.
Jennifer’s love of solving complex issues and interacting with people transcends beyond her role as a global mobility subject-matter expert. She has 3 rescue animals and is a devoted soccer mom/team manager.
Read about Jennifer in our A Day in the Life series.
Monisola is a Global Mobility Implementation Consultant at Shield GEO. She graduated from the University of North Carolina at Chapel Hill with a Bachelor’s Degree in Psychology, Columbia University with a Juris Doctor Law Degree, and Georgetown University with a Master’s Degree in Human Resource Management.
Monisola first became interested in global mobility due to her own experiences living and working in the US, Nigeria, and most recently Italy. Having been in the position herself, Monisola understands the challenges her clients and their employees face navigating the complex issues of international employment. That is why she is committed to delivering value to clients and employees by ensuring an excellent onboarding experience.
When Monisola is not working, she enjoys reading mystery novels, exploring new cities around Italy, and having an aperitivo with friends.
Read about Monisola in our A Day in the Life series.
Gabrielle is a Global Mobility Team Lead at Shield GEO. She graduated from the University of Houston with a Bachelor of Science in Industrial Psychology. She also holds a designation, as a certified Global Mobility Specialist in her field. She has 20 years of combined experience in international HR, relocation management, immigration, and global mobility.
Gabrielle’s true passion is people. Having worked extensively with expats and their families in both in-house and outsourced programs, she has gained vast knowledge on how to navigate the many challenges of mobilizing people worldwide.
As the Team Lead for Americas, Gabrielle works tirelessly to support her team. She leads with listening and guides her team to put themselves in their client’s shoes and ask, “What kind of support would I need most in that particular situation?”.
Gabrielle enjoys spending time with her family. She is an avid sports fan, enjoys fine cigars, champagne, traveling, music is her happy place and she will forever love PRINCE. One day, she would like to write a book and have her own blog.
Read about Gabby in our A Day in the Life series.
Daisy is a Global Mobility Finance Manager (SME) at Shield GEO. She graduated from the University of Warwick with a BSc (Hons) degree in Biochemistry but quickly shifted her interest towards International Assignment Management when she joined PwC in Tokyo.
She has over eleven years of experience in global mobility and tax including several corporate roles within HR, tax, relocation, and global mobility. She’s also experienced much of the pains and joys of global mobility herself from multiple international moves, so has seen all sides of the spectrum.
As an SME, Daisy and her team work on setting up our client’s employee’s first round of invoices to ensure everything runs as smoothly as possible, as well as effectively handling termination payrolls. She also works closely with our in-country teams to source up to date information and handle any questions or issues that may arise.
Over the course of her life, Daisy has lived in Italy, Japan, the UK, and Hong Kong. Before working in global mobility, she designed luxury handbags which she sold in department stores worldwide. Outside of work, Daisy enjoys spending time with her two sons and family. She also enjoys yoga and going for long evening jogs.
Read about Daisy in our A Day in the Life series.
Bree is our Journalist at Shield GEO. She graduated from the University of Queensland with a Bachelor of Journalism and a Bachelor of Arts (Writing and Italian). Her previous work has been published across national and international news and lifestyle publications.
Bree has a knack for finding the story among the content. She creates engaging and digestible narratives for our website, as well as collaborative content including our recent podcast series with Virtual not Distant.
Bree loves going for long walks or runs with the intention to pat as many dogs as possible and will prioritize laying in the sunshine over almost anything else.
Katrina is a Global Mobility Team Lead at Shield GEO. She has over 19 years of experience in international tax. She has previously worked in international tax roles within global mobility.
Katrina relishes having the opportunity to build great working relationships with her international assignees and helping them solve any issues that may occur during their assignment. Having been an international expatriate herself, living and working in Melbourne, she has first-hand experience of the challenges and difficulties her clients may face. This has enhanced her ability to relate to them, ensuring that their needs are always understood and taken care of.
Katrina has a young daughter so most of her spare time is taken up being a mom but she does enjoy traveling, camping, spending time with family and friends and she has completed two marathons for charity.
Read about Katrina in our A Day in the Life series.
Wee Yen is our Group Finance Manager at Shield GEO.
Wee Yen joined Shield in 2016, setting up the finance function for Shield before going on parental leave in 2020. She now oversees the compliance and business performance of Shield Group.
Prior to joining, Wee Yen worked in a large accounting firm in assurance, outsourced accounting, and advisory, including a secondment to a listed entity. She graduated from the University of Sydney with a Bachelor of Commerce (Accounting and Finance) and is a member of the Institute of Chartered Accountants Australia.
Outside work, Wee Yen enjoys spending time with her family.
Read about Wee Yen in our A Day in the Life series.
Asia is a Customer Success Manager. She graduated from Bucknell University with a Bachelor of Arts in Political Science and Spanish and holds a Master in International Business Administration from Universidad Carlos III de Madrid.
Having faced both the joys and challenges of being an international expatriate herself, Asia developed a special interest in international employment. This influenced her decision to complete an International MBA, and, in the process, found her passion for global mobility.
Asia has an in-depth knowledge of the international employment space and is integral in educating and empowering our new clients with solutions to their international employment queries.
Fun Fact: Asia enjoys traveling and exploring new cities in Spain and other countries in Europe. She has a goal to visit three new countries each year. Of course, in true Spanish fashion, Asia believes there’s nothing better than enjoying food and drinks with friends on a terrace.
Read about Asia in our A Day in the Life series.
Jake is a Project Analyst and Product Owner at Shield GEO. He graduated from the University of Kentucky with a Bachelor of Finance and a minor in International business. He has previously worked in corporate roles within finance and investor relations.
Jake’s interest in global mobility grew from spending two months working at a nonprofit in Cape Town, South Africa. During his time there, he learned about and experienced some of the challenges that many businesses face when dealing with global mobility and international staffing.
As a Project Analyst and Product Owner, Jake gathers important insights into how our technology will be used and ensures that our solutions offer the most value possible to users.
Outside of the office, Jake enjoys cooking, playing and watching basketball, and traveling. He tries to be outside whenever he can make time, and enjoys finding new places to enjoy nature and hike.
Read about Jake in our A Day in the Life series.
Juanita is our Operations Administrator at Shield. She studied Public Relations Management at Damelin College and has over 20 years of administrative management experience.
As part of our Operations Team, Juanita assists all departments within Shield with various administrative projects.
Juanita enjoys traveling, meeting people, and understanding different cultures. Her favorite outdoor sports are skiing and scuba diving.
Sehrish is an Operations Administrator at Shield GEO. She graduated from Fatima Jinnah Women University Pakistan with a Masters of English (Language and Literature). She has over four years of experience in customer service.
As part of the Operations Team, Sehrish works closely with various teams across Shield. She assists her teammates with administration tasks associated with Shield projects. She deeply values open communication and always strives to provide the best solution.
Sehrish is an avid cook and loves creating meals for her mom and sisters. In her spare time, she loves to read and write poetry.
Read about Sehrish in our A Day in the Life series.
Anna is a Global Mobility Implementation Consultant. She graduated from St. Petersburg State University with a Bachelor of Law and has worked in law and global mobility for over five years.
Anna’s first experience with expatriate life was first hand when she moved to the Czech Republic to continue her master’s degree. Having to manage her move and immigration by herself, she understands how complex the relocation process can be and how many unexpected and hidden difficulties an expatriate can face.
Anna and her team facilitate the onboarding process for all new employees. She works closely with both our clients and their employees to ensure the process is both easy to understand and efficient.
Anna is passionate about learning new languages and discovering different cultures. She also enjoys traditional and local food and likes to travel.
Kim is a Global Mobility Offboarding Consultant at Shield GEO. Kim graduated with a degree in Sociology from the University of the Philippines, Diliman. She then went on to achieve a Masters’ in Business Administration from Xavier University, Ateneo de Cagayan, and later undertook Mandarin Studies at the National Taiwan Normal University, Taipei.
Kim has close to ten years of experience as a remote professional – providing online business support and management for doctors, coaches, and businesses in the US, Canada, France, Hawaii, and Australia. In 2009, she transitioned from a corporate role to the virtual world and has never looked back.
Her love for interacting with people led Kim to pursue a career in sales and marketing before she uncovered her passion for HR at her last corporate job. As an SME, she guides her clients and employees through the difficult process of termination supporting them through every step.
To unwind, this former competitive swimmer enjoys a good workout in and out of the pool. Kim also loves a good movie, coffee and food – not necessarily in that order. A self-proclaimed foodie, she has a food blog that she manages with her sister.
Read about Kim in our A Day in the Life series.
Jacky is a Salesforce Developer at Shield GEO. He graduated from the University of New South Wales with a Bachelor of Commerce (Honours Class 1) & Bachelor of Economics (Distinction). He is also working on academic research in organizational behavior and psychology at the University of New South Wales.
As a developer, Jacky works to provide solutions for team members across all departments. He believes that organizational processes must be built to be efficient and forward-thinking to facilitate the company’s daily operations and long-term growth. He enjoys tackling difficult technical problems by seeing them as opportunities to learn.
Jacky is a big fan of history, tennis, video games, and Star Wars.
Read about Jacky in our A Day in the Life series.
Jamie is our HR Recruitment and Operations Officer at Shield. She graduated from De La Salle University – Dasmariñas with Bachelor of Arts in Psychology. She has almost seven years of experience working withing recruitment across various corporate industries.
As our HR Recruitment and Operations Officer, Jamie helps in creating and maintaining our inclusive and supportive remote workplace. She’s involved in our hiring process, onboarding new recruits according to our values Grow, Be Human, Own It, and Do the Right Thing.
Jamie loves trying new foods and then trying to recreate them at home. She enjoys action movies, learning new languages, and listening to podcasts. She loves meeting new people and believes being exposed to new cultures and backgrounds is a great learning experience.
Angela is our Content Marketing Manager at Shield GEO. She graduated from California State University, Fullerton with a Bachelor of Arts in Business Marketing.
Angela manages our website as well as our monthly content plan. After traveling extensively through Europe and South East Asia, she is passionate about a digital nomad lifestyle and contributing marketing content to help facilitate remote and global mobility for others.
Angela is a certified yoga instructor and (aims to!) practice every day. She’s currently traveling throughout California and hopes to make it out of the country soon.
Read about Angela in our A Day in the Life series.
Shruti Sridharan is a Salesforce Certified Developer for Shield GEO. She studied Computer Engineering at SCMS School of Engineering and Technology and has almost five years of experience working on the Salesforce Platform.
She has worked on almost all the facets of the platform which ranges from customizing the Salesforce platform using clicks to advanced coding. She also has a lot of passion for building user Interfaces that catch your attention at first sight.
Apart from all this, she believes that quality weighs more than quantity at all times. She believes people can earn trust only by delivering services with exceptional quality.
Shruti loves traveling, photography, and is a foodie. She has covered almost all the popular destinations in India.
Carlo is our Finance Operations Manager at Shield GEO. He graduated from the University of Santo Tomas in Manila with a degree of Bachelor of Science, Major in Accountancy. He is a Certified Public Accountant (CPA) and is a member of the Philippine Institute of Certified Public Accountants (PICPA).
Carlo joined Shield in 2016 after almost 12 years in a corporate set-up, as well as running his own small accounting firm alongside his wife, Mara. This extensive experience helps Carlo navigate Shield’s internal accounting and financial processes effectively.
Carlo and his wife have two children, a dog named Oreo and a cat named Vanilla. He loves watching films and sport and is always up for a game of basketball, tennis, table tennis, or chess.
Read about Carlo in our A Day in the Life series.
Rosalyn is a Customer Success Manager at Shield GEO. She graduated from Texas A&M University with a Bachelor of Economics and a minor in business administration. She has over five years of experience in payroll and has previously worked in corporate roles within HR and global mobility.
Rosalyn’s interest in global mobility stems from her international upbringing and passion for travel. Having first-hand experience living in different countries, she understands the challenges her clients and their employees face when navigating global mobility.
Rosalyn believes empathy and communication are key to customer experience and satisfaction. She strives for clear, detailed, and honest communication so that she can effectively assist her clients’ needs.
Rosalyn enjoys travel and fully immersing herself in different cultures. She loves to try new foods and find hidden local spots while abroad. She also enjoys being outdoors whenever possible, whether it be sitting at an outdoor bar and having a drink or laying by the beach.
Read about Rosalyn in our A Day in the Life series.
Ernesto is our Quality Assurance Engineer and Salesforce Admin. He graduated from Instituto Tecnológico de Ciudad Guzmán with a Bachelor of Industrial Engineering and has over five years of experience in Information Technology.
As Quality Assurance Engineer, Ernesto is the final checkpoint in all our technology projects. He thoroughly assesses each new development for quality and function and ensures nothing falls through the cracks.
Out of the office, Ernesto loves to spend time with this family and have his close friends around. He enjoys grilling and cooking on weekends and whenever possible, traveling, and discovering new places to visit. He loves to watch and play all kinds of sports, and take care of his health with exercise, a healthy diet, and quality sleep.
Helena is our Marketing Intern. She is currently studying Economics and Marketing at the University of Sydney.
Helena assists the Marketing team with research tasks, creating content briefs, and managing our social media accounts.
Helena loves reading, knitting, and rollerblading. She’s involved in drama and debating teams at university and hopes to continue traveling through Europe as soon as borders open again.
Carla is a Customer Success Administrator at Shield GEO. She graduated from the University of South Africa with a Bachelor of Arts in Applied Psychology.
Carla supports the Customer Success Team by overseeing all the administrative functions. She has over 10 years of experience in administration and sales and enjoys working in support roles.
Carla is a mother of three and is currently mentoring teenagers in a local children’s home. In her spare time, Carla enjoys pursuing creative interests such as photography and scriptwriting with her husband who is a Content Producer. She also loves yoga and swimming and taking care of her mind through meditation.
Natalie is a Project Manager for Shield. She has a Bachelors’s in Business (HR & IR) and has worked within HR for the last 15 years. She started out as a generalist HR before landing in global mobility which she loved but has since transitioned to more project-related roles.
In a previous life, Natalie was an amateur wedding and portrait photographer. She still dabbles in photography as a hobby and loves it. She is also firmly on team Hass in the battle for the best avocado variety.
Claudia is an Accountant and the Financial Reporting Manager at Shield GEO. She graduated from the Institute of Accountancy and Administration of Porto (ISCAP) with a Bachelor’s Degree in Accounting and Business Administration and she’s a Certified Accountant registered with the Portuguese Order of Certified Accountants (OCC). She has over 15 years of experience in financial and management accounting, bookkeeping, payroll, and tax within small businesses as well as multinational corporations.
As part of our Finance team, Claudia manages Shield’s reporting, payroll, and accounts. She works closely with our local teams to ensure all internal processes run smoothly and efficiently.
Claudia is a budding photographer who loves the outdoors, when she’s not working you can find her exploring her local beaches with her rescue dog Zé with camera in hand.
Read about Claudia in our A Day in the Life series.
Gwen is a Finance Subject Matter Expert at Shield GEO. She graduated from La Sorbonne University in Paris with a Master of Law and she has over 10 years of experience in global mobility. She has previously worked in the Big4 as well as corporate roles within HR, tax, software technology, and global mobility.
Having lived in several countries and being an expatriate herself, Gwen feels connected to the matter and has first-hand experience of the challenges and difficulties her clients may face. This has enhanced her ability to relate to them, ensuring that their needs are always understood and taken care of.
As an SME, Gwen is on hand for complex cases and finalizing the invoicing cycles for offboarding clients and employees.
Gwen likes traveling the world, discovering new places, new cultures, and new ways to do things; she thinks that is the best way to learn. She has a goal to travel to two new countries every year. She also likes spending time in the kitchen, creating wonderful meals for her husband and two daughters
Martha is a Global Mobility Implementation Consultant at Shield GEO. She graduated from the University of Illinois in Chicago with a Bachelor’s Degree of Science in Entrepreneurship and a Minor in International Business. She has over 8 years of experience in HR and has previously worked in corporate roles within HR.
Martha has been an international expatriate herself, living and working in the United States while going to university, so she has experienced first-hand the challenges and difficulties her clients face. From her past professional experiences in HR, she has realized her passion for people and has developed a sincere interest in a career in global mobility. Martha is an empathetic person who can put herself into her client’s shoes, understand their needs and offer a high level of customer service.
Martha loves traveling and meeting new people. She also enjoys cooking, watching a good series on Netflix, and dancing. One of her favorite rhythms to dance to is salsa.
Read about Martha in our A Day in the Life series.
Bonani is one of our Global Mobility Implementation Consultants at Shield GEO. She graduated from Teesside University with a Bachelor’s Degree in Law with Business Studies. She has over six years of global mobility experience working in professional services, relocation management, and FMCG.
Bonani uses the lessons she’s learned from her own personal relocation experience combined with her professional knowledge to relate to her clients and help them navigate the complexities of international employment.
Bonani has watched the film Gladiator so many times she can practically recite most of the script. Most weekends you can find her caddying for her daughter on the golf course and cheering her son on from the sidelines of his football matches.
Noelle is a Global Mobility Subject Matter Expert at Shield GEO. She has over 15 years of experience in global mobility. She has previously worked with cross-industry multinationals and in Big Four consulting, within HR, global mobility, and reward.
Noelle has been an expat and international assignee, traveled extensively, and lived and worked in South Africa, the UK, and Australia. She started her career in South Africa where as part of a financial, HR, and business administration manager role, she had an introduction to international recruitment involving relocation and immigration. On relocating to the UK, Noelle worked with a global FMCG company in generalist HR where she was also offered a secondment within international assignments. Noelle’s work experience has remained focussed in this line with subsequent senior international HR and global mobility roles.
Noelle’s extensive experience allows for patience and understanding in managing her client’s expatriate and offboarding requirements and the ability to offer viable solutions in complex international employment situations.
Noelle enjoys travel and the outdoors, live music, theatre, dance, and relaxing with family and friends.
Richard is a Consultant and Content Writer at Shield GEO. He holds a Juris Doctor Degree from California Western School of Law in San Diego, and has a Bachelor of Arts Degree from the University of California, Santa Barbara.
Global mobility is a natural fit for Richard’s background, having lived and worked in four different countries in South America and Asia. He draws upon his professional skills and international experience to write articles for Shield GEO that cover current topics in employment law, immigration, human resources, and intellectual property.
He consults with Shield management on the legal and compliance issues facing our clients who need efficient employment solutions in foreign markets.
Richard has a lifelong interest in travel and outdoor adventure which includes trekking in the Indian Himalayas, climbing volcanoes in Mexico, and windsurfing in Hawaii. He has now turned his attention to discovering the beaches of Southeast Asia when he has time away from work.
Read about Richard in our A Day in the Life series.
Sanchi is an Operations Administrator at Shield GEO. She graduated from the University of Delhi, India with a Bachelor’s degree in Management Studies.
As part of our Operations Team, Sanchi assists with various administrative projects across the departments. She promotes clear communication and active interactions within and outside the workplace. She is passionate about learning new things.
Sanchi is also a Teacher Volunteer at an NGO where she has been helping underprivileged children with their studies. She also did a few dance training sessions for them as well. She aspires to travel through India and then the world on solo trips sometime starting soon!
Yee-Min is an Accountant at Shield GEO. She graduated from RMIT University with a Bachelor of Business (major in Accountancy). She is a member of CPA Australia and has extensive experience with tax (mainly personal tax), global mobility, and payroll. She has worked in professional firms such as PWC, EY, BDO, and multinational companies focusing on human resources and global mobility.
Yee-Min has spent most of her career working closely with expatriates, focusing on tax reporting, advisory, and compliance. She has also been a part of several global mobility teams in multinational companies. She has vast experience assisting expatriates with remuneration/compensation packages, and payroll matters.
Yee-Min utilizes this extensive knowledge of global mobility and accountancy to support her clients through their monthly invoice cycles.
Yee-Min enjoys spending time with her family outside of work. She also likes to learn languages when she is free.
Read about Yee-Min in our A Day in the Life series.
Eileen is a Global Mobility Implementation Consultant. She graduated from Waterford Institute of Technology, Ireland with a BA Degree in Legal Studies. She has eight years of combined experience in global mobility, project management, and HR.
Having lived in Australia as an expat for eight years, Eileen understands the various challenges and difficulties her clients can face. Working in global mobility, Eileen discovered her joy in working with clients and employees that are positioned all over the world assisting them to resolve challenges that are unique to their businesses and local market.
As an Implementation Consultant, Eileen is there to guide her clients and their employees through their entire onboarding process. Through her flexible approach, she is able to adapt to all queries that come her way.
Outside of work, Eileen enjoys travel and the opportunity to experience new cultures. She follows Gaelic football and hurling, and is a keen golf fan.
Marilu is a Global Mobility Account Manager at Shield GEO. She graduated from the University of Illinois with a Bachelor of Science in Accounting. Originally from Veracruz, Mexico, she has previously worked in accounting and marketing roles in Chicago, IL.
Marilu loves to meet people from different backgrounds and be exposed to their cultures. She has traveled extensively for leisure, having taken her first solo trip in 2016 to explore South East Asia, live in Playa del Carmen, Mexico for a year, and most recently a 3-month stretch in Spain while working for Shield GEO. Marilu strongly believes that these experiences have taught her the skills she needs to work in an international environment and aspires to serve her clients with empathy and understanding.
In March 2020, Marilu got engaged to her partner in life on the beautiful coast of Acapulco, Mexico, where she once lived as a young child. Now back at home in Chicago, IL, Marilu has recently taken on learning the Ukulele which she loves playing for her family any chance she gets (even if she’s not very good at it yet!).
Jessica is an Accountant at Shield GEO. She graduated from the University of the Philippines (Mindanao) with a degree in Applied Mathematics.
Jessica is Shield’s longest-standing team member. She has filled multiple different support roles across the operations teams and is currently working as an Accountant in the Finance Team.
Outside of work, Jessica enjoys playing and taking care of her six fur kids and her succulents. She was a competitive swimmer in college and continues to swim regularly. She has set her sights on joining the 10k swim junkie challenge soon.
Read about Jessica in our A Day in the Life series.
Karla is an Account Manager at Shield GEO. She graduated from Le Cordon Bleu Paris with a Diploma of Chef de Cuisine and from IESA with a Diploma in Operations Management.
Having learned different languages from a very young age and traveling frequently, Karla always knew she wanted to do something that would expose her to different cultures. Her first-hand experience living as an expatriate across various countries led her to pursue roles in Global Mobility.
As an Account Manager, Karla strongly believes that having empathy and honest active communication with the clients and teammates is what gives peace of mind and creates the best customer experience.
When not working, Karla loves to read, cook, do yoga and meditate. She is also a sommelier at heart so you can always find her drinking one of her favorite wines or trying a new one at a homemade dinner party at her place.
Read about Karla in our A Day in the Life series.
Alan is a Global Mobility Account Manager. He graduated from the University of Louisville with a Bachelor of Science in Communication.
Alan loves connecting with people, and has always pursued service roles throughout his career. At Shield, he pasionately supports our clients and their employees, ensuring the process of international hiring is an enjoyable one.
Alan likes to stay active, he loves sports like tennis, volleyball, ping pong, and has run multiple marathons in his life. He’s always up for playing team sports with friends or playing with his pug Roxi.
Read about Alan in our A Day in the Life series.
Jay is one of our Implementation Consultants at Shield. She began her career in global mobility through a higher apprentice program at one of the Big 4 firms where she worked in the expatriate tax team and studied towards ATT (Association of Taxation Technicians in the UK). From there, Jay lived and worked in Bali as an expat herself before joining another Big 4 firm within the expatriate advisory team.
Jay constantly pulls from this experience (both professional and personal) in her role as an Implementation Consultant, where she supports her clients and their employees through the onboarding process. She is there to answer any questions, provide all the correct documentation and overall be a helping hand through an often complex time.
Jay loves taking long walks and staying active. She’s very close with her family and enjoys babysitting her six-year-old brother.
Eliz is an Accountant at Shield GEO. She graduated from Pamantasan ng Lungsod ng Maynila (University of the City of Manila) with a Bachelor of Science in Accountancy. She is a Certified Public Accountant and is a member of the Philippine Institute of Certified Public Accountants. Eliz has over 11 years of work experience.
As an Accountant, Eliz always strives to deliver timely, efficient and reliable service. She is diligent and detail-oriented. She actively seeks ways to be more helpful to her team and to the company.
Outside her accounting work, Eliz is a make-up artist. What started out as a way to relax from her accounting work in 2013, quickly became more than just a hobby when she was hired as an apprentice to a well known make-up artist in Manila. Her portfolio consists mostly of brides and bridesmaids, but she also does make up for events and advertisements.
Kenia is an Account Manager at Shield GEO. She graduated from Ave Maria University-Latin American Campus with a Bachelor of Arts in Business Administration with a concentration in Finance. She also holds a Postgraduate Certificate in Labor Law by Universidad Centroamericana UCA and two Google Certifications on Digital Marketing and Google Analytics.
Kenia has over six years of experience in administration and marketing. She has previously worked in large industrial companies in the compensations and benefits department, later as an entrepreneur, and has also developed several social projects in Nicaragua.
Having studied at a multicultural and diverse university, and traveling from a young age, Kenia learned of the importance of empathy and effective communication skills. She likes to support her clients through honest communication and objective thinking.
In her free time Kenia likes to lift weights, have a nice read, meet with friends for a cup of coffee or watch a historical documentary series.
Read about Kenia in our A Day in the Life series.
Laui is a Global Mobility Account Manager at Shield GEO. She graduated from the University of the Philippines, Diliman with a Bachelor of Arts in Psychology. She has over four years of experience in global mobility working in both administrative and relocation service support roles. Apart from global mobility, Laui has high-level experience in compliance and client screening.
Having exposure to diverse cultural backgrounds and working with amazing colleagues internationally, she developed a love for the industry. As an Account Manager, Laui functions with empathy, viewing customer service as not only providing help when asked but also anticipating and fulfilling needs ahead of time.
Laui is a trained musical theater actor and performs professionally onstage in the Philippines. She is also planning to earn a master’s degree in Psychology in the near future. She spends her free time reading books, writing journals, and learning to cook with her partner, James.
Mara is an Accountant at Shield GEO. She graduated from the University of Santo Tomas in Manila with a degree in Bachelor of Science, Majoring in Accountancy. She has over 8 years of experience in general accounting and 4 years of experience as an offshore XERO bookkeeper for small and medium businesses.
Being part of the Finance Team at Shield GEO, Mara recognizes the importance of timeliness and accuracy in her outputs.
Mara is an efficient and hard worker who constantly seeks to improve herself in order to produce quality work that is able to benefit her clients.
Outside of work, Mara enjoys spending quality time with her family by going to the movies and having dinner with them. She loves healthy food and trying new things.
Read about Mara in our A Day in the Life series.
Lydia is an Accountant at Shield GEO. She graduated from the Singapore Institute of Technology with a Bachelor of Accountancy (Honours). She has previously worked in corporate roles within the Finance and Banking industry.
Lydia takes pride in her work and seeks out opportunities for responsibility and high-priority tasks. As an Accountant, she assists her team through the monthly invoicing and payments cycles. She always takes a proactive approach to ensure maximum efficiency when it comes to problem solving.
Outside of work, Lydia loves spending time with her family as well as taking exercise classes through ClassPass (anything with pumped-up music!) She also enjoys watching tv series’ and keeping up with the latest news and trends around the world.
Min is a Global Mobility Account Manager at Shield GEO. She graduated from De La Salle University – College of St. Benilde with a Bachelor of Arts, Human Resources Major. Min has over five years of experience in onboarding processes, four years of experience in administration, as well as some experience in employment screening. She has previously worked in HR shared services for a global financial company and has also worked for a petroleum company.
As an Account Manager, she works tirelessly to ensure any questions and concerns are dealt with and informs her clients of any new country updates when they occur. Min ensures she performs with high standards and believes honesty and integrity are important in all aspects of work.
Min loves to cook and bake in her free time. She is also a basketball fanatic and enjoys watching live games with her cousin Leslie, and the exciting opportunities to take pictures alongside famous basketball players.
Dei is one of the Accountants working in our Finance Operations Team. She graduated from the University of the City of Manila with a Bachelor of Science in Accountancy, with Latin honors. She is a Certified Public Accountant with over 14 experience in the field.
As part of the operations team, Dei is involved with maintaining the monthly payroll and invoice cycle for our clients. She works closely with our local teams to ensure continued compliance for all our clients and sticks to strict deadlines to ensure all employees are paid on time every single month.
Dei is mom to two adorable boys as well as two dogs, various fish, and plants. She loves nature and spending time outdoors and hopes to one day participate in a duathlon.
Rhonda is a Global Mobility Account Manager at Shield GEO. She graduated from St. Mary’s University of Minnesota with a Masters of Human Resource Management. She has previously worked in higher education and corporate healthcare management.
Rhonda enjoys the opportunity to work with clients and employees that are positioned all over the world, each facing and taking on challenges that are unique to their businesses and local market. She is a people person who excels at problem-solving and provides excellent service for her clients, regardless of the situations or difficulties they encounter.
Rhonda loves music, and enjoys both listening and creating music in her time away from work.
Melody is an Accountant at Shield GEO. She graduated from the University of the City of Manila with a Bachelor of Science in Accountancy. She is a Certified Public Accountant and is a member of the Philippine Institute of Certified Public Accountants. Melody has over 13 years of experience. She has previously worked as an external auditor at SGV (EY Philippines) and a Senior Manager in PwC Service Delivery Centre (SDC) Manila.
Melody had a chance to work internationally as she was sent to EY Hongkong for six months and helped the Asset Management group. While employed in PwC SDC, she was sent on a short-term assignment in PwC Perth, Australia where she worked as part of the Assurance Services Group and as an ambassador to promote services of PwC SDC Manila.
These experiences help Melody to understand first-hand the complexities of international business. She uses this knowledge and her detail-orientated work style to manage Shield accounts and work through the monthly invoicing period efficiently and accurately.
Melody (as defined by her name) enjoys creating music. She can sing and play various musical instruments including the piano. Also, she enjoys being a mom of two boys!
Grace is a Finance Associate at Shield GEO. She graduated from the University of the City of Manila with a Bachelor of Science in Accountancy and has since acquired over six years of experience in finance and three years in sales.
Grace’s experience includes working as an Administrative Coordinator for a bookkeeping services company based in Perth, Australia. This move overseas grew her understanding and interest in remote work.
Being part of the Finance Team at Shield GEO, Grace recognizes the importance of timeliness and accuracy in everything she does. She is optimistic, dependable, and detail-oriented. She believes that empathy and active listening are the keys to understanding client needs.
Outside of work, Grace enjoys spending time with her daughter, son, and husband. In her free time, she bakes cupcakes and cookies. She is also a passionate Sunday school teacher at her church.
Andrea is a Global Mobility Account Manager at Shield GEO. She graduated from Mount Holyoke College with a Bachelor of Arts in American Studies.
Andrea’s path to global mobility began with internship and study abroad experiences in Argentina and Hong Kong. Upon returning to the United States, she was eager to help others interested in going overseas too. After graduation, Andrea worked in Washington, D.C., welcoming international leaders through the U.S. Department of State’s premier professional exchange program.
As an Account Manager, Andrea thrives on making her client’s days a little easier and aims to offer the highest quality of support and solutions.
Despite never traveling to Europe before, Andrea moved to Madrid, Spain in January 2020.
Kerri is a Global Mobility Account Manager at Shield GEO. She graduated from the University of Kentucky with a Bachelor of Business Administration in Finance and Management. She has previously worked in extensive customer service roles within the financial services industry.
Having relocated many times throughout her life, Kerri understands the adaptability and cultural intelligence that is key to the global employment industry. With empathy and understanding at the forefront of her mind, Kerri enjoys connecting and building relationships with her clients and their employees.
Kerri understands the stressful nature of issues arising while working outside of the home country and limits client and employee stress levels by being proactive and keeping everyone informed of all steps along the way.
Outside of work, Kerri loves to travel and explore local restaurants, wineries, and breweries. She believes food to be a universal language and loves to bake and explore new plant-based recipes.
Priyanka is a Finance Associate at Shield GEO. She graduated from the University of Mumbai with a Bachelor of Commerce in Accounting and Finance. She has over three years of experience as an Assistant Accountant in Mumbai. She has previously worked in corporate roles within HR and administration.
Priyanka assists the Shield Accountants with finance and accounts tasks, maintaining the efficient invoicing cycle for our clients.
Priyanka likes to make snacks for family and friends. She’s recently picked up cycling and likes how it keeps her fit and healthy. Her dream is to travel in the near future and experience different cultures outside of her own.
Moumita is one of our Finance Associates at Shield GEO. She graduated from the University of Calcutta, India with a Master of Commerce in Accountancy. Moumita has over seven years of experience in Audit and Assurance.
After working remotely with teams and clients all over the US and Canada for a considerable time span, she started acknowledging the benefits of remote work became a remote work advocate. As a Finance Associate, Moumita helps to maintain the invoicing and payroll processes for our clients.
Moumita loves to travel and learn about different cultures. She enjoys long walks and exploring nearby places as well as watching and playing Dota 2.
Karolina is one of our Global Mobility Account Manager at Shield. She graduated from La Consolacion College Manila with a Bachelor of Science in Hotel and Restaurant Management majoring in International Culinary Arts. After years of client services roles across various industries, Karolina joined global mobility nearly two years ago.
As an Account Manager, Karolina works with our local teams to source answers, manages various internal admin tasks, and supports the monthly payroll cycle.
Karolina loves to bake, read and watch crime documentaries. She also runs a small online business selling locally produced coffee.
Joyce is one of Shield GEO’s Finance Associates. She graduated from the University of the City of Manila with a Bachelor of Finance and Treasury Management and has five years combined experience in local bank loans operations and corporate finance operations.
As a Finance Associate, Joyce is responsible for handling invoices and payslips as well as providing general support for the Finance Team at large.
During the pandemic, Joyce discovered a love for plants and started creating her own garden. When she’s not planting flowers, Joyce is spending time with her family and friends and especially loves any time spent with her nephew.
Conchi is one of our Global Mobility Associates. She graduated from the University of Seville with a Bachelor in Employment Law and Masters in HR. Conchi is also fluent in English and Spanish.
After years of working across various sectors in client-facing roles, Conchi first moved to global HR five years ago and has continued to develop her interest in global mobility ever since.
As an associate, Conchi assists our Account Managers in supporting our clients. She helps update information, answer any questions and support the monthly invoice cycle.
Conchi loves to dance and has recently been taking Flamenco lessons. She enjoys Mediterranean foods, including the traditional sea urchin which is served during local Carnival festivities.
Jessica is one of our Global Mobility Associates at Shield. She graduated from Colorado State University Pueblo with a Bachelors in Exercise Science. She then went overseas to earn her Master in Business Administration at Cardiff School of Business where she worked on her dissertation covering expatriate retention. She finds joy in getting to know people from all types of backgrounds and wants to continue to learn about different cultures throughout her life.
Jessica assists our Account Managers in their support of our clients and their employees. She’s there to source answers to questions, file monthly expenses and maintain the ongoing relationship.
When Jessica joined Shield she was living in Norway where her partner was playing professional ice hockey. When she is not working, she enjoys being active and loves cooking different kind of dishes from all over the world.