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What do remote workers want from their employers? – Insights from 8 Distributed Companies

Hiring remote workers can be a truly rewarding experience for both the employer and employee. Remote workers can help shape company culture and also provide a competitive advantage for organisations.

However, the needs of remote employees are often different from that of an in-office employee. Here’s what these distributed companies have learnt from hiring remote workers.

As a remote worker, what is something that’s often overlooked by employers?

“How lonely working remotely can be – fortunately, Museum Hack is very intentional about putting systems in place to make sure we feel connected to our co-workers. We have department video chats, and even video chats between co-workers solely dedicated to getting to know one another. Without systems like that, working from home could become very lonely, very quickly.”

– Cody Nailor, Museum Hack

“Employers often overlook how essential it is to export their culture to remote workers.”

– Augie Kennedy, ShipMonk

“What remote workers want most is flexibility and autonomy. The flexibility to decide when, how and where we work – because we lead real, human lives and have personal responsibilities – and the autonomy of making those decisions without feeling like Big Brother is watching.”

– Nichole Elizabeth DeMeré, Zest.is 


How do you think employers can better support remote workers?

“A coffee shop or coworking allowance – coffee shops and coworking spaces are great places for remote employees to make connections within their city, and be inspired by other workers in their field.

By implementing systems to better get to know their employees. Museum Hack has employees complete a short weekly evaluation. Additionally, employees have a biweekly call with their manager to check in on work projects, etc. The evaluation has a question which asks the employee to rate how they’re feeling that week. If the score is low, the manager will chat with the employee about it on the next call to see what can be done to improve the score next time.”

– Cody, Museum Hack

“Employers can better support employees by letting them know that they are valued; which will ultimately encourage them to continue delivering quality work. Additionally, since the team is remote communication is essential. Group video chats or conference calls to share ideas and ensure everyone is being heard is another great way to maximize your remote employees’ potential. Slack and Teamweek are great tools. Just because you’re not in a traditional office or conference room doesn’t stop great collaboration and productivity from happening.”

– Alexis Davis, H.K. Productions Inc 

“Have a reference point for everything. We use processes documents for everything we do. This allows me to ensure I’m executing the task correctly, especially in terms of logistics (naming files, draft numbers, sharing what with whom), and gives me a piece of content I can refer to with questions. Additionally, make sure your remote team member has access to all the passwords, accounts, platforms, subscriptions, and tools they may need.”


“New remote employee tend to be timid and don’t ask questions because they fear they might be doing a bad job. This can lead to them wasting a lot of man-hours trying to solve a problem that you may have an easy answer for. Be thorough in your instructions and over emphasize that they should ask for clarification if they run into any problems. Nurturing that relationship, especially in the early stages will provide a more productive partnership and can ultimately save you a lot of time, money, and headaches.” 

– Steve Razinski, ivetriedthat 

How has hiring remote workers impacted your company?

“It has helped us to find the best people irrespective of where in the world they are and put them in the right seats in our company.”

– Syed Irfan Ajmal, Ridester 

“Remote workers make our company tick. We pride our strength in diversity and acceptance of varying cultural customs and viewpoints.”


“Remote workers have brought an energy and creativity to the team that’s impossible to otherwise replicate. Having people from and in different places work together lends itself to a special kind of collaboration.”

– Catherine Tansey, Shelf 

Need help employing a remote worker overseas? Get in touch!

Are you a remote worker or an employer with remote workers? You might be interested in attending the Running Remote conference in Bali, Indonesia. Running Remote is the largest event for practical advice from leading CEO’s, Founders, and Project Managers who build and manage remote teams.

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